Package Protection
Most of our items are made to order. Please alllow 1-2 weeks for processing.
Have questions?
Get in touch with us at any time.
Distinguished Designs
Frequently Asked Questions
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Transparent pricing for clothing means that customers can easily see the cost of our pieces before they make a purchase. This helps to ensure that customers are not surprised by hidden fees or additional costs when they make a purchase. Transparent pricing also allows customers to compare prices across different retailers, which can help them make the best decision for their budget.
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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1. Read Care Labels: Always follow the instructions on the care label for washing, drying, and ironing to prevent damage.
2. Sort and Separate: Sort laundry by color, fabric, and care requirements to prevent color bleeding and friction damage. Turn items with zippers or buttons inside out.
3. Use the Right Detergents and Settings: Choose the appropriate detergent and water temperature for your laundry. Cold water is gentler, and use mesh bags for delicates.
4. Air-Dry and Store Properly: Whenever possible, air-dry clothing to reduce wear from heat. Use proper hangers, and store clothing in a cool, dry place away from direct sunlight
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Our sizing is straight-forward. Please use our sizing guide found here. Not sure? Email us at info@karenthomasny.com.